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Ensuring a Safe Environment

Since 1988, one of the most basic goals of our organization is to provide our customers and employees with a safe environment to shop and work. The current COVID-19 Coronavirus outbreak presents challenges we've never experienced, however, we're up to the challenge and following CDC guidelines in order to ensure safe shopping for you and our employees.

No matter how you prefer to shop, we're here to safely serve you with great prices, expert sales advice and professional delivery.


Stores will remain open for in-person shopping and retain normal business hours. To maintain a safe shopping environment, store managers will be closely monitoring themselves and their staff to ensure proper health. Additionally, store displays, workstations and common areas will be wiped down several times a day.

More Info


You can reach us by phone 7 days a week at 757-963-9733. The team will be standing by Monday-Saturday 9am to 9pm and 10am to 7pm on Sundays at the store nearest you. Click here to find contact information and store hours.

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We've dedicated a team our top associates to our live chat in order to be able to provide you with expert advice 7 days per week as you browse our site. The online sales team will be responding to chat requests Monday-Saturday 9am to 9pm and 10am to 7pm on Sundays. Click the icon in the lower right to start chatting now.


There's no safer way to shop than buying online. Our site is easy to navigate, showcases thousands of products and is equipped with convenient payment methods including credit cards, and zero-percent financing**. Shop now, our team members are standing by to process your orders and schedule delivery ASAP.

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We will continue deliveries until further notice. Our delivery shift supervisors will be monitoring all teams closely to ensure anyone exhibiting signs of illness are removed from deliveries and immediately sent home. Delivery and installation teams will be wearing gloves and masks, and will work expeditiously in your home.


Washers, dryers, refrigerators, ranges and other home appliances are essential to maintaining proper social distancing and cleanliness. As such, we will continue to provide the products that help you preserve food and medicine, clean dishes and clothing, and cook meals as long as is permissible in accordance with state and local guidelines and mandates.

While our in-store teams will continue to take every precaution to ensure you have a safe shopping experience, we encourage all customers to call ahead and take advantage of our shopper-friendly website and expanded live chat services to determine the best products for your needs before visiting a physical location. This will ensure a quicker, more efficient shopping experience at the store and could negate the need to visit the showroom in the first place if you're able to decide on a purchase remotely.

As our country continues to struggle with this pandemic, we'll remain focused on providing expert advice and professional delivery to best of our ability in order to provide some relief to the communities we serve.


If you're in need of products we sell during this difficult time, be sure to check out our special offers on top products and brands.


* All times EST ** Qualified consumers with existing East Coast Appliance financing accounts. Terms and conditions vary based on promotional timing. Call or chat now for complete details.