Super easy and very pleasant! Went all over chesterfield/richmond looking for a dishwasher and the only place that had one ready to walk out the door was East Coast Appliance. Ryan Iglodi is thr guy to ask for!!

- Alex Smith

Gaylon is We had a wonderful experience. The pricing of a new frigerator was competitive and the customer service was fantastic. Andrew Edelblute was friendly and extremely supportive. I strongly recommend this store!!

- William Harrell

A sales associate named Todd Wood helped us make our purchase. We had already been to several stores and lucked out my going to East Coast Appliance. Todd came up to us to ask us what we were looking for. He was knowledgeable, informative and most of all not pushy. He said, "I am here to educate you, not sell you." He answered all of our questions and we were able to purchase exactly what we were looking for and luckily they had the GE's in stock. It was even cheaper than the military base. Thank you very much for your assistance Todd. We do very much appreciate you!

- Melinda Ferrara

A sales JR Roden was extremely knowledgeable on refrigerator brands and models and quickly helped us select what best fit our needs and the price was excellent as well, highly recommended.

- Jamie Harris

Great service, quick answers, easy to work with!

- Ron Sorrentino

I am totally impressed with the determination and skills Nicholas demonstrated when he installed my new Cafe GE dishwasher. The care that he took to prevent possible damage to my floor was outstanding. He explained what he was doing and why it was important to take his time! Totally Professional!!! Thanks Nicholas!

- Gwendolyn Humphries

We had a very pleasant buying experience at East Coast. Our salesperson, Ryan Iglodi, was very knowledgeable, low pressure, and professional. He led us to a side by side refrigerator/freezer that wasn’t even on our radar when we walked. It will much better serve our needs than the one that we originally chose.

- Jerry Wandel

Zack was very helpful today and got us our dryer quick and easily! Great and easy experience.

- Amber McWee

Had great customer service from Zach, Mike and John. Replacing refrigerator, dishwasher and stove.

- Jamie

Walked in to compare prices to Lowe's. Walked out with a washer and dryer that was less expensive and saved more due to the tax free sale. Doug was super helpful and knowledge about products as well as East Coast Appliances. Order is scheduled a week out! Definitely recommend!!

- Kevin Remige

Where to start in this massive store. You can walk in and leave loaded the same day. I looked at over 100 Refrigerators. The sales man Sean helped me get one that fits my busy lifestyle. Ask for him if you really want the transparent truth about today's appliances and new ones hitting market soon. He dazzled me with just enough. Not pushy just right !

- Jm Lopez

John Davitt was very knowledgeable APPLIANCES I was in and out of the store it's less than an hour.

- Robert Keeton

Stacy ROCKS! She was on point, knew exactly what I needed and applying for the financing took 3 minutes. If you need an appliance, call Stacy! ????

- Michelle Brown

Excellent prices/service and especially superb delivery and installation. Bill was an excellent sales rep, very knowledgeable.

- Janet Mcfaul

John helped us find the right dryer for us that was in stock and could be delivered the next day. This is after TWO major chain stores told us items were in stock, set delivery dates, then told us dryers were not in stock after all. This was, of course, after we had paid. After telling John what had happened with the other stores, he made sure everything went smoothly. Thanks, John, and East Coast Appliance!

- K Fal

Timothy Harrigan and Eric are two of the best installers I' ve seen in a long time. They are asset to the company. Give them a raise and keep them rolling. I highly recommend these gentlemen and east coast appliances for your delivery and appliances!!! Thank you!!

- Ricardo Lee

Awesome friendly professional fast expert delivery team!! Top notch customer service!! Expert salesmen!! Freshly new appliances and official deals on gently scratch and dents appliances as well!! I highly recommend East coast appliance for your family household needs!!! Also, make sure that you purchase your stainless steel cleaners for your appliances... Speak to your salesman about your cleaning products for your new appliances!!

- Jahiem Thaone

Noah was amazing! Extremely helpful...left us alone to browse and did not pressure at all. Will come back for all our appliance needs. Great prices...

- Mary Froelich

Byron Tanner was wonderful at their Norfolk location. He found the exact dishwasher I needed and arranged the install for 2 days later!!!

- Shannon Kacik