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Are LG ThinQ Washers and Dryers Worth It? Our Honest Review

by East Coast Appliance

LG Alpine White Laundry Pair

Laundry doesn’t usually feel like a place for innovation, but lately, that’s changing fast. Smart appliances are showing up in more homes, and washers and dryers are leading the charge.

If you’ve ever wondered whether a Wi-Fi–connected laundry setup would actually make your life easier, or if it’s just another feature you’ll never use, you’re not alone. A lot of homeowners are asking the same thing, especially when it comes to LG’s ThinQ washer and dryer lineup.

LG has positioned ThinQ as more than just “smart” for the sake of it, promising automation, AI-powered cycle choices, and app-based control designed to save time and reduce guesswork. The appeal is simple: fewer steps, fewer mistakes, and laundry that fits better into your day.

With smart laundry features becoming more common, ThinQ models have quickly become some of the most talked-about options on the market. But hype doesn’t always equal value.

So, the real question is this: Are LG ThinQ washers and dryers actually worth the investment for everyday homeowners?

Let’s break it all down.

What Is LG ThinQ? Understanding the Smart Laundry Platform

LG ThinQ is LG’s connected platform that ties your appliances to your phone so you can monitor, adjust, and troubleshoot from anywhere.

You download the app, connect your machines during setup, and the ThinQ system gives you control over wash cycles, remote start, maintenance alerts, and more.

The app offers:

  • Cycle notifications
  • Remote control and scheduling
  • Usage insights
  • The option to download custom cycles
  • Alerts when maintenance is needed
  • The AI laundry features that adjust settings automatically

If you’ve ever wished you could start a load of towels while leaving the house or get a heads-up that the dryer vent needs cleaning, ThinQ is built for that.

The ThinQ app also powers LG ThinQ remote control functions and supports LG ThinQ AI laundry, two features that make the system feel more “hands-off” than traditional machines.

Learn More: LG Washer and Dryer Sets: Features + Benefits

Key Features of LG ThinQ Washers and Dryers

ThinQ models are packed with smart features, but here are the ones people rely on most:

AI Fabric Detection

ThinQ’s AI fabric detection analyzes your load for things like weight, motion, and softness to set the right wash pattern automatically. You don’t have to worry about choosing the perfect cycle every time.

Remote Start and Full App Monitoring

You can start a load from your phone, get a ping when it’s done, or pause a cycle if you forgot something. For a smart washer dryer set, this is one of the most useful perks.

Custom Scheduling

If you want your load to finish right when you return from work, you can time it for the exact hour.

LG Steam Sanitizer Cycle

The built-in LG steam sanitizer cycle  kills bacteria and helps remove stubborn odors. It’s an underrated but extremely practical feature for families, athletes, and pet owners.

Energy Tracking and Maintenance Alerts

ThinQ monitors energy usage and keeps tabs on cleaning tasks, from drum cleaning reminders to filter buildup alerts.

Together, these features add convenience without feeling complicated, and that’s where LG gets it right.

Learn More: LG vs GE Washer and Dryer Features & Performance Compared

Performance Review: Do LG ThinQ Models Deliver?

 LG Alpine White Laundry Pair

The smart tools matter, but only if the machines clean well. Here’s how ThinQ models stack up.

Wash Performance

LG’s reputation for strong cleaning largely comes from high-powered wash motion and consistent performance in the LG front load washer category. Clothes come out clean with fewer tangles, and cycles tend to run a bit faster than similar models from other brands.

Dryer Performance

LG dryers use moisture sensors to stop cycles when clothes are dry. ThinQ models monitor this data in real time and show you progress in the app. You get faster dry times and fewer overdried loads.

Wi-Fi and Remote Start

Most users don’t notice much lag. The remote start works well once the initial setup is complete, and the connection tends to stay stable.

Noise Level

LG machines are quiet, especially front loaders, and many of the newer ThinQ models run smoother than older LG units.

Overall Cleaning Results

The results match what you’d expect from a premium washer and dryer: powerful cleaning, fast drying, and smooth control through the app.

How Reliable Is the Wi-Fi and App Performance?

Connectivity is often the make-or-break part of any smart appliance. Here’s how LG holds up.

Wi-Fi Stability

For most homes, the connection stays steady after setup. ThinQ uses 2.4GHz Wi-Fi, which reaches basements and laundry rooms better than 5GHz in many houses. So if you’re wondering how reliable the Wi-Fi connection and remote start feature on LG ThinQ appliances?, the answer is: very reliable as long as your router is in good shape.

App Controls

The app is clean and easy to use. You can see cycle status, adjust settings, download new cycles, and schedule wash times. It’s straightforward, not cluttered.

Smart Diagnostics

LG’s built-in diagnostic tool helps identify problems by running scans through the app. It tells you if a filter is blocked, if leveling is off, or if a part needs attention.
 So, if you’re wondering what the best way is to use the LG ThinQ app to diagnose washer and dryer issues? You simply open the app, choose “Smart Diagnosis,” and let it scan.

LG ThinQ vs. Standard Washers: Is the Premium Worth It?

One of the biggest deciding factors is the price point. Are ThinQ models worth the jump in cost?

Where ThinQ Has the Advantage

  • Remote starting loads
  • Cycle notifications
  • Maintenance reminders
  • AI fabric detection for better cleaning
  • Energy tracking
  • Smart diagnostics
  • Voice assistant compatibility

If you value convenience or run a busy home, ThinQ can genuinely save time.

Where Standard Models Still Hold Up

  • They’re cheaper
  • Fewer tech components mean fewer things to update
  • Still reliable if you don’t need connected features

If your old washer lasted 18 years and you like “set and forget,” a standard machine may be enough. For most families, convenience alone justifies the upgrade.

Feature LG ThinQ Smart ModelsNon-Smart Models
Remote StartYesNo
App-Based Cycle MonitoringYesNo
AI Fabric DetectionYesNo
Steam Sanitize OptionCommonRare
Price RangeHigherLower
Energy Usage InsightsYesNo
Maintenance AlertsYesNo
DiagnosticsApp-Based Smart DiagnosticsManual Troubleshooting

Best LG ThinQ Washers and Dryers to Consider

LG ThinQ washers and dryers combine smart technology with everyday convenience, making laundry easier and more efficient. If you’re considering an upgrade, these are the best LG ThinQ models worth a closer look.

LG Middle Black Front Load Laundry Pair

 LG Middle Black Front Load Laundry Pair

Shop LG Middle Black Front Load Laundry Pair

This LG pair offers strong performance with ThinQ compatibility, solid energy efficiency, and fast wash cycles.

The washer handles daily loads easily, and the dryer’s sensor system prevents overdrying. It’s a reliable option for families who want smart features without jumping to a luxury price point.

Top Features

  • AI fabric care
  • Sensor drying
  • Quiet front-load performance

LG White Front Load Laundry Pair

LG White Front Load Laundry Pair

Shop LG White Front Load Laundry Pair

This is the same platform as the model above, but in a classic white finish. You get dependable ThinQ tools, quick cycle times, and LG’s strong stain-removal ability.

The LG front load laundry pair is a great everyday set for anyone wanting a mix of value and smart convenience.

Top Features

  • Smart diagnosis
  • Energy-efficient wash cycles
  • Steam options available

LG Black Steel Front Load Laundry Pair

LG Front Load Laundry Pair

Shop LG Front Load Laundry Pair

LG offers a higher-end set. It has a larger capacity and more advanced ThinQ features. It’s ideal for big households that go through laundry fast.

The premium build, stylish finish, and quiet operation make the LG washer and dryer feel like a major upgrade.

Top Features

  • TurboWash performance
  • Extra-large capacity
  • Advanced AI laundry tools

LG Black Steel Front Load Laundry Pair

LG Front Load Laundry Pair

Shop LG Front Load Laundry Pair

LG has a premium pair that offers top-tier wash power, huge drum capacity, and LG’s sleekest design.

It’s one of LG’s best-performing ThinQ pairs, built for households that want near-commercial results.

Top Features

  • Massive capacity
  • True steam options
  • AI-driven wash/dry cycles

LG Alpine White Laundry Pair

LG Alpine White Laundry Pair

Shop LG Alpine White Laundry Pair

This top-load ThinQ pair delivers strong performance with streamlined controls and quick wash cycles.

It’s perfect for homeowners who prefer top loaders but still want smart tools and energy efficiency—without sacrificing reliability or ease of use.

Top Features

  • Easy-reach design
  • Large capacity
  • Smart app compatibility

LG Matte Black Laundry Pair

 LG Matte Black Laundry Pair

Shop LG Matte Black Laundry Pair

If you’re looking for a top loader with premium finishes and advanced AI features, this model delivers on all fronts.

With a moisture-sensing dryer and seamless ThinQ app compatibility, it helps simplify laundry from start to finish.

Top Features

  • Stylish matte finish
  • Sensor drying
  • Smart diagnostics

Pros and Cons of LG ThinQ Washers and Dryers

Pros

+

Remote Start Convenience

Start, stop, or monitor laundry cycles from anywhere using the ThinQ app.

+

Simple App Setup

Easy installation and intuitive controls make getting started fast and stress-free.

+

AI Fabric Detection

Automatically adjusts wash settings for improved cleaning and fabric care.

+

Accurate Moisture Sensors

Prevents over-drying and helps protect clothes from unnecessary heat damage.

+

Energy Monitoring Tools

Track energy usage to improve efficiency and manage household utility costs.

+

Ideal for Busy Households

Automation, alerts, and remote controls save time for families with packed schedules.

+

Steam Sanitation Features

Reduces odors, wrinkles, and bacteria for fresher, more hygienic laundry.

Cons

-

Premium Price Point

Costs more than standard non-smart washer and dryer models.

-

Wi-Fi Dependent Features

Smart functionality requires a stable internet connection to work reliably.

-

Extra Features May Feel Unnecessary

Users who prefer simple appliances may not need advanced connectivity tools.

Learn More: LG WashTower: What You Need to Know

Is LG ThinQ the Right Fit for Your Home?

If you like the idea of laundry that runs on your schedule, alerts you when loads finish, and adjusts wash patterns automatically, LG ThinQ models are a strong investment.

They deliver great cleaning power, strong build quality, and app tools that genuinely save time.

If you want to compare more options, browse all of our full LG sets here or explore all laundry categories here.

Frequently Asked Questions

In most homes, it’s very reliable. As long as your router isn’t too far from the machines, the connection stays stable, and remote start works without issues.

Open the app, select Smart Diagnosis, and follow the prompts. The system scans the machine and gives you quick insights on leveling, filters, sensors, and potential repairs.

If you want convenience, automation, and long-term energy savings, yes. If you only need basic wash-and-dry performance, a standard model may work.

Remote control, cycle notifications, AI fabric care, downloadable cycles, maintenance alerts, and app-based diagnostics.

Yes. It adjusts wash patterns based on load size and fabric softness, which leads to better cleaning with less wear.

Yes. Combo units offer full ThinQ features while saving floor space, making them a strong option for apartments and compact laundry areas.

Why Trust East Coast Appliance?

Locally owned and operated since 1988, East Coast Appliance is the largest independent appliance dealer in Virginia. We sell it ALL — from new name-brand appliances to scratch-and-dent appliances to our very own refurbished appliances. Aside from our huge selection of every major brand and everyday low prices, what sets us apart from our competitors is that we service what we sell and that we are locally owned and operated with factory-trained associates. And if you’re local, great news: East Coast Appliance is committed to providing the absolute lowest prices on the same available brand and model — simply bring in the ad of the local retail competitor while the lower price is in effect and you'll receive your price match.

Shop LG ThinQ Washers and Dryers at East Coast 

There is a reason we are dubbed “The Discount King” — for unbeatable deals, shop Laundry online at East Coast Appliance. Our friendly associates are always happy to help you find the best LG ThinQ washer and dryer for your laundry needs, whether you call us or use our online chat feature. Better yet, stop by one of our showrooms to see why we are the best appliance store in Virginia. Visit us today!